Caring By Choice. Empowering every journey- your goals, your choice, our support
Caring By Choice. Empowering every journey- your goals, your choice, our support
24-Hour Availability
We offer round-the-clock assistance, ensuring participants receive reliable, timely support whenever they need us most.
Prioritization
We carefully prioritise each participant’s unique needs, delivering essential support quickly, respectfully, and with genuine care.
Tracking
We track participant progress to maintain transparency, improve outcomes, and ensure quality support.
Servicing Melbourne
About us Orient Support and Care Services (OSCS)
Orient Support and Care Services provides reliable, person-centred disability supports that empower individuals to live independently, achieve their goals, and actively participate in their communities. Led by an experienced staff with over 15 years in the disability, mental health, and community sectors, we deliver outcome-focused and tailored participant supports aligned with NDIS standards. We support participants to make informed decisions and exercise choice and control.
At OSCS, we focus on building skills, confidence, and meaningful connections, helping participants navigate their NDIS journey with ease while achieving positive, sustainable outcomes. We operate with integrity, professionalism, and respect — ensuring that every participant receives care that reflects their unique needs, cultural background, and personal aspirations.
Our Vision
To empower every individual to live with dignity, independence, and confidence, while fostering meaningful connections and enhancing quality of life through person-centred support.
Our Mission
At Orient Support and Care Services, our mission is to walk alongside people with disabilities and their families — providing compassionate, inclusive, and holistic support that enhances wellbeing.
Our Core Values The Guiding Values Behind Our Trusted Support
At Orient Support and Care Services, our values are the foundation of everything we do. They guide how we work with participants, families, and the community, ensuring that every interaction reflects empathy, respect, and professionalism.
Respect
We value each person’s individuality, background, and choices. We listen with empathy, honour participants’ rights, and treat everyone with dignity and kindness.
Integrity
We act with honesty, fairness, and transparency in all our interactions. Our commitment to ethical practices ensures trust and accountability in everything we do.
Compassion
We care deeply about the wellbeing of our participants. Our team provides person-centred support with warmth, understanding, and genuine care.
Empowerment
We believe that every individual has the right to lead a self-directed and fulfilling life. We focus on building capacity, confidence, and independence.
Responsiveness
We are committed to delivering timely, high-quality support. We actively listen, respond promptly to participant needs, and continuously improve our services.
Trusted Support Discover Our Approach
At Orient Support and Care Services, our approach is guided by our core values of respect, compassion, integrity, empowerment, and inclusiveness. We take a person-centred, strengths-based approach, recognising that every individual’s needs, goals, and journey are unique. We work in partnership with participants, families, and community networks to deliver holistic supports that enhance independence, wellbeing, and quality of life. Our team focuses on building meaningful relationships, fostering trust, and creating a safe and supportive environment for every participant.
Through responsive and culturally sensitive practices, we ensure that supports are tailored, flexible, and aligned with each person’s aspirations. We are committed to continuous improvement, open communication, and professional excellence — ensuring that every service we deliver truly makes a difference.
Orient Support and Care Services is led by a highly experienced staff with over 15 years of expertise across the disability, mental health, and community services sectors. Staff have held pivotal roles in leading non-profit community.
- NDIS Support Coordination and Plan Implementation
- Health Systems Navigation
- Community Mental Health Practice and Recovery-Oriented Support
- Local Area Coordination and Participant Advocacy
- Program and Case Management
- Culturally and Linguistically Diverse (CALD) Community Engagement
- Early Childhood and Early Intervention – Community Development and Capacity Building
Our Commitment
- Providing safe, respectful, and high-quality supports.
- Promoting participants’ rights, independence, and social inclusion.
- Building strong partnerships with families, carers, and the broader community.
- Maintaining transparent communication and continuous improvement.
At Orient Support and Care Services, we take pride in being a trusted and compassionate partner in every participant’s journey toward achieving their goals and living life to the fullest.
Let's Connect Reach Out for Personalised Support
Need guidance or looking for the right assistance? Our dedicated Support team is here to help you with care that truly understands.
Services Trusted Support Services We Offer
Daily Living Supports
Daily Living Supports are designed to make everyday life easier, more independent, and more fulfilling. Through personalised assistance and skill-building, participants gain confidence
Community Participation & Recreation Supports
Participants are supported to engage in community, social, and recreational activities that reflect their interests and goals. These supports build confidence, social connections, and a sense of belonging.
Employment, Education & Life Transitions
Through practical and outcome focussed supports, participants build independence, confidence, and practical life skills. From daily living and decision-making to social communication
Developmental & Mental Health Supports
Tailored supports to strengthen emotional resilience, enhance developmental skills, and foster overall wellbeing. Participants are empowered to overcome challenges, build confidence.
Support Coordination
Support Coordination empowers participants to navigate their NDIS plan, connect with the right providers, strengthen relationships, manage service delivery and achieve their goals with confidence.
Why Choose Us What Makes Us Different
Person-Centred
Open Communication
Culturally Sensitive
Expert Team
Comprehensive Range
Reliable Travel
Skill Empowerment
Quality and Compliance
Commitment
